Full time or Part-time | Flexible | Hybrid (Rural Wiltshire)
Travel to the office: At least once a week
We’re looking for someone to own our online shop and help it grow. This isn’t a big corporate e-commerce machine. There’s no team underneath you. It’s hands-on. You’ll set the plan and make it happen.
We’re flexible on how this works. Full-time. Part-time. Compressed hours. School-term only. Job share. We’ll consider all options for the right person. We care far more about capability and ownership than about sitting at a desk 9–5.
What you’ll actually do
- Own the commercial performance of the website
- Be responsible for revenue, margin and contribution
- Run the WooCommerce site day to day
- Improve conversion, average order value and customer journey
- Manage Klayvio (campaigns + automations)
- Plan promotions and trading activity
- Work with our external web agency on improvements
- Align closely with stock and operations
- Manage social media channels
You’ll be trusted to make decisions and be accountable for the results.
What this role is
- Hands-on
- Commercial
- Autonomous
- About building something properly
What it isn’t
- A “Head of Digital” strategy job
- A large team to manage
- Big budgets and endless resource
What we’re looking for
You’ve run or owned an e-commerce channel before. A can do attitude with a sense of humour is essential!
You’re comfortable with WooCommerce (or something similar).
You understand email marketing properly (ideally Klayvio) — not just sending campaigns.
You’re confident with numbers.
You like working independently in a small business where things aren’t perfect and want to work for a values led brand understanding the additional complexities this brings.
Experience in food or drink is helpful but not essential.
What success looks like
- Clear year-on-year sales growth
- A more commercially effective website
- Email contributing more revenue
- Better visibility of performance and profitability
- Reduced purge of product
The practical bits
- Full or Part-time and flexible (we’ll agree what works)
- Hybrid working
- Office attendance at least weekly as this is where it all happens. Full time in the office is also very welcome.
- Salary pro rata to experience and hours worked
If you like building things, taking responsibility, and quietly making them better — we should talk. Apply by emailing your CV and a covering letter explaining why you are the perfect fit for Helen Browning’s to info@helenbrowningsorganic.co.uk. Please included your preferred working hours and structure and salary expectations. There is no formal closing date for this role. We will close it when we find the right person. Next week, next month or next year.
A quick word on adjustments
We want you to be able to show us what you can really do — not be tripped up by the process. If you need any adjustments at any stage, just tell us. That might be a different interview format, extra time, flexibility around timings, or something else entirely. We’re very happy to make reasonable accommodations, and we’ll handle any requests quietly and respectfully.
Good people come in all shapes and working styles. We care far more about what you can bring than how you get there.
