Full time post available within our hospitality and retail business, based on one of the UK’s most progressive organic farms.

Responsibilities

Retail Manager

Taking on the existing new on- site retail business/farm shop, and:

Managing, developing, marketing and expanding the range of retail activities—shop based and online based—what we sell, how much we sell it for, how we sell it, how we deliver it, (and where when and how we buy our stock); stock management; overall financial performance. All of this in harmony with the culture and ethics of the business

Items for sale include organic food, an expanded range of non-food, plus Eastbrook Experiences—eg farm picnics, wildlife tours, photography, foraging days, farm safaris; farm photography, artwork, books; and other items that we can sensibly sell to passing trade, local trade and pub/hotel customers which match our ethical credentials

Local organic deliveries—we wish to expand this offer without going too far geographically

National deliveries—Eastbrook packed fresh and chilled meat products essentially—this is an optional extra source of income and work for the post holder, in discussion with the separate Eastbrook meat business management

Ensuring the premises, equipment and items within are kept in a legal, safe, clean and working condition, adhering to SFBB protocols

Managing and training any staff who are required to help run the shop  (includes access to volunteers)

Business administration

The whole HB hospitality business—pub, restaurant, hotel, shop—generates a vast amount of ‘paperwork’. Supply and sales notes and invoices, till and credit card transactions, health and safety documentation. In addition, there are financial reconciliation jobs to perform, daily and weekly. 

The post holder must demonstrate an aptitude for, and experience in, organising and fulfilling (and streamlining) such administration. Plus an aptitude for sorting any problems in these areas, and showing/training junior staff how better to perform their roles in this area

In addition, the business receives bookings for food, drink and accommodation via phone and email (and other social media). The main reception centre for dealing with this will be the retail shop/hypermarket, and the person/people within it

We plan that this role and the retail role will be fulfilled from what we call our hypermarket building once our wifi allows this. 

Hours—flexible according to business needs. Does not necessarily require usual 9-5 Mon-Fri, even though the shop hours are currently 9am-6pm Mon-Saturday, reduced hours on Sunday . Open for discussion. Full time, salaried, with bonus for progress towards certain financial targets.

Remuneration

Salary—range to be decided, probably £18-23k per annum to begin, reviewed after 3 months. Bonus based on retail gross margin each period, and the volume of Eastbrook Experience type sales achieved. Other incentives might be considered for local and national deliveries, to be discussed. Works for/reports to premises General Manager, Jo Rake

The person skills and attributes: 

Human characteristics—the usual ones—reliable, honest, diligent, persistent, charming, intelligent, ambitious, mature, and flexible time wise

Additional—eye for detail, a clear understanding of financial numbers, driving licence

References required please. Applications from anyone are welcome, regardless of race, creed, disabilities, gender preference etc. We are probably seen as a decent employer and a good team to work for.

Initial applications by email only, to royaloak@helenbrowningorganics.co.uk. Please include a detailed CV. We cannot accept telephone correspondence before we have seen email applications.

We recognise that this post needs at least two different skill sets. If you feel you have just one of the skillsets, we might consider splitting the job in two, and taking on different people for different aspects, but not as full time posts.